Privacy Policy

This Privacy Policy explains how TailorFit Creations processes personal data when you use the website, contact us, or request tailoring, alteration, remodelling, or upcycling services. It applies to project inquiries, consultations, fittings, quotations, approvals, collection arrangements, and related communications.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
Why we process data

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare consultations and quotes, record design approvals, carry out alteration or remodelling work, arrange fittings and collection, process payments, maintain business records, secure the website, and meet legal or accounting requirements. We may also use limited technical data to keep the site functioning properly and to understand basic usage patterns.

Note
Processing is limited to ordinary business and service operations.
Third-party sharing

Service Providers

We may share personal data with providers that support website hosting, communications, booking administration, payment processing, or similar operational functions. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note
Service providers receive only the information needed to perform their role.
Privacy Office

Contact Information

Privacy email
Privacy phone
+687 75.89.85
Mailing address
Païta, Province Sud
Privacy contact

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identification and contact details, project information about garments or materials, appointment and fitting details, communication records, payment-related information, and technical data such as device or browser information. Where relevant, we also process notes about requested alterations, redesign preferences, measurements, and collection arrangements.

The categories collected depend on the inquiry, booking, or project stage.
02 · Sources

How We Collect Data

We receive data when you submit an inquiry, request a consultation, book a fitting, send a message, or provide details during an in-person assessment. We also collect limited technical information automatically when you use the website, and we may record information created during the course of a project, such as scope notes, approval records, and completion updates.

Information is gathered from direct submissions and from routine website use.
03 · Cookies

Cookies We Use

The website may use essential cookies needed for security, page navigation, and form functionality. It may also use preference cookies to remember limited settings and performance cookies to understand how the site is used. Cookies are not used to make decisions about garment work or to collect sensitive project details beyond what you choose to provide.

Cookie use is limited to operational and basic analytical functions.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions such as form handling, session continuity, or basic performance measurement. We do not rely on cookies to collect more information than is needed for ordinary website operation.

Browser settings and device controls can limit non-essential cookies.

You may request access to the personal data we hold about you, ask for correction of inaccurate information, and object to or restrict certain processing where applicable. You may also ask us to delete data that is no longer needed, subject to legal or operational limits. If we rely on your consent for a specific activity, you may withdraw it for future processing.

Available rights depend on the nature of the data and applicable law.

To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for enough information to confirm your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason in general terms where permitted by law.

We may need information to verify identity before acting on a request.

We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where practical. Some records may be kept longer if needed to resolve disputes, document approvals, or comply with applicable retention duties.

Records are kept only for as long as needed for service, accounting, or legal purposes.

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date. We encourage you to review this page periodically so you remain informed about current practices.

We review this policy when our practices or legal obligations change.